Opportunity. The opportunity
exists in people who are too busy or shy. People who live a busy life are
sometimes unable to take care of their mental health due to the odd times they
may be able to seek help. Others are just too shy or intimidated to show friend
and family they are seeking help. I believe this need is urgent considering
what is being presented in the media and what I have observed in my mental
health club (Club Will To Live at UF).
It is important to put out
something easy and positive in the universe for people to use and make changes.
This will be most beneficial to young adults 16 to 30. Then sparingly to the
older adults as they also can be shy and busy, but they are more willing to
seek out help. The customers I would have are currently doing nothing about
their mental health or are just thinking of what they should do. At this point
and with all that is happening in the world, my service is a huge opportunity.
Innovation. The service
will be an application on a smartphone. This application takes a customer
through some start-off steps before introducing them to the psychologist assigned
to help them. The customer will provide their name and contact information, along
with a payment method. Then they will take a “quiz” that asks them some confidential
questions about how they are feeling and what they think they need. Once this
is received, the service team will assign them a psychologist based on urgency,
symptoms, and what the client believes they need. When a session with a psychologist
starts is when the customer will start getting charged. Since the target market
is younger we will charge $50 per 45 minutes of phone calls and $60 per 45
minutes of video chat. A texting session will be priced at $30 per 20 texts
from the psychologist. These are low prices compared to what an in-person psychologist
would charge so we can better target the younger market and make the service
more attainable.
Venture Concept. Customers
will want to use this service because of the availability and pricing. I think
that it will be easy to get customers to use this service because they were not
using anything else. I would be competing with in-person psychologists and a
service similar to mine. My workers can work from home, so a large facility is
not needed to run the business. Therefore, service fees can be lower for the
consumer. There will be teams of employees for each step in the process like payment
processing, organizing the psychologists, psychologists, and outgoing client
services. Employee base will likely start at 50.
Minor Elements.
1. My knowledge in the service I am providing. Even
though I am not a psychologist, I feel I know a lot to start the business and
am able to use experts for help.
2. I want to integrate a way for people to get treatments
through essential oils and have this as an entity of the business.
3. I want this venture to develop into a multi-million dollar company and provide for those in need. I want to be able to
reach people in the most remote areas of the world. Most people need some kind
of help when it comes to their mental health. This first venture will likely be
handed off to someone else and I will move onto my next venture.
Hi Hayley,
ReplyDeleteYou did a great job on your venture concept and I could tell you put a lot of effort and time into it. Before reading your post, I knew what your idea was, but I wasn’t aware of how much you would be charging per session. I really like the prices you picked and I love how you included all forms of communication. It was very smart to give your customers 3 ways in which they can pay for a session with their psychologist. The fact you included a test message option in addition to phone calls and video chats is a great idea and very smart. You really have thought of everything. Great post!!
Hayley-
ReplyDeleteI think this venture is very thorough. Also, I believe the prices fair in comparison to what is actually charged in an office visit. My only concern, is that unless a 16 or 17 year old are employed, I don't think it will be easy to come up with the funds for the services unless the parent pays for it. Aside from that, I believe this venture is great.
Hi Hayley
ReplyDeleteI love how you outlined your business model in this assignment post. There is tremendous opportunity for your app to change the way people view and receive mental health care. What I like the best is your idea to have patients take a quiz that helps identify which kind of psychologist will be most effective for them. This will help streamline your service and earn you a solid reputation.